Running a successful short-term rental business with the potential to grow requires the implementation of a good, reliable property management system (PMS) that can streamline and automate the majority of day-to-day tasks. Lodgify and Hostaway are two commonly used PMS platforms, but how do they compare against each other? And are they worth the trust and the money of Airbnb hosts and property managers?
In this review, we’ll compare Hostaway vs Lodgify focusing on their features, capabilities, integrations with third-party tools, costs, ideal customers, and customer reviews on reliable websites. With this, we aim to help vacation rental investors, hosts, and managers like you decide which of the two solutions is the right fit for your business needs. In conclusion, we’ll look at three top alternatives or complementary software to Lodgify and Hostaway for professionals who want to bring their entire STR management business under a single roof and expand their portfolio with data-driven decisions.
To create this comparison, we evaluated each PMS using the following approach:
- Tested both platforms using their official websites and product documentation
- Reviewed tutorials and onboarding guides to understand the learning curve and user experience
- Analyzed public reviews from platforms like Capterra, Trustpilot, and G2 to surface common pros and cons
- Evaluated feature depth, ease of use, and third-party integrations across key categories
If you’re serious about building a scalable, profitable short-term rental business, your PMS is only part of the equation. SummerOS is a powerful complement to platforms like Lodgify and Hostaway—built by property managers for property managers. It’s the asset intelligence platform designed specifically for short-term rentals, unifying data, analytics, and automation across your tech stack.
By connecting seamlessly with your PMS, pricing tools, and channel managers, SummerOS gives you full visibility into your portfolio performance—from revenue forecasting and underwriting to comp set benchmarking and owner-ready reporting. Whether you're managing 5 listings or 500, SummerOS helps you move from reactive decisions to proactive strategy.
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Hostaway vs Lodgify: Overview
We’ll start our review of Lodgify vs Hostaway with a side-by-side comparison of the most important features and aspects of the best Airbnb management software.
The quick comparison above reveals that both platforms are able to help STR operators put a lot of the most crucial tasks and business operations on autopilot to spend their time on more strategic activities. However, Hostaway has significantly more features and offers more integrations with third-party software tools which makes it a more powerful option for hosts and property managers with larger portfolios. Still, the lack of any pricing information means that STR professionals must contact the customer support team for a quote.
Hostaway vs Lodgify: Ideal customers
Both vacation rental management software apps are able to provide value for different users. While their ideal customers largely overlap, there are some differences.
Lodgify customers
Lodgify is generally used by:
- Beginner and experienced hosts with listings on various booking channels
- Local and national vacation rental managers
- Owners and managers of lodging accommodations such as bed and breakfasts, cabins, cottages, villas, serviced apartments, small hotels, holiday lets, resorts, and camping and glamping accommodations
Hostaway customers
The Hostaway Airbnb management software could be a good fit for:
- Small-scale and large-scale investors and hosts
- Professional Airbnb managers and vacation rental management companies
While the tools available on Lodgify and Hostaway can help both hosts and managers, the latter is rather targeted at larger-scale professionals who need more business management and automation capabilities.
Hostaway vs Lodgify: Customer reviews
When you’re choosing between different products, it’s important to take into account what customers who have already used them think about them. To do this, you should check out reviews on trustworthy third-party websites.
Lodgify reviews
Lodgify has been reviewed by over 4,000 users who generally enjoy using the platform and appreciate its capacities. Nonetheless, there are some complaints worth checking out.
Lodgify reviews are available on:
- Trustpilot: 4.8/5 stars from 2,400+ reviews
- Capterra: 4.5/5 stars from 1,200+ reviews
- Software Advice: 4.5/5 stars from 1,200 reviews
- GetApp: 4.5/5 stars from 1,200+ reviews
- G2: 4/5 stars from 48 reviews
- Secret: 4.8/5 stars from 29 reviews
- PissedConsumer: 2/5 stars from 18 reviews
Satisfied customers emphasize the all-in-one solutions, the great tools, the intuitive interface, the good integrations, the efficient onboarding, and the available customer support team.
Less satisfied Lodgify users have reported challenges with specific third-party integrations like Vrbo, though Lodgify continues to expand its supported tools and improve sync reliability. Customer service reviews are mixed, with some users noting slower response times during high-demand periods.
Hostaway reviews
Similarly, Hostaway also has more than 4,000 online reviews which lead to even better overall ratings.
Hostaway reviews are available on:
- Capterra: 4.6/5 stars from 1,350+ reviews
- Software Advice: 4.8/5 stars from 1,300+ reviews
- GetApp: 4.8/5 stars based on 1,300+ reviews
- Trustpilot: 4.6/5 stars from 990 reviews
- G2: 4.7/5 stars from 330+ reviews
- HotelTechReport: 4.8/5 stars based on 29 reviews
Positive Hostaway reviews focus on the user-friendliness of the platform, the excellent automated messages feature, the in-depth calendar view, the numerous integrations, the all-encompassing onboarding process, and the useful guides. On the flip side, some users report challenges with certain aspects of the interface, limitations in automation customization, and occasional issues syncing with platforms like Airbnb and Vrbo. A few reviewers also noted that onboarding support could be more consistent, particularly for more complex setups or larger teams.
All in all, customers find value in both platforms, but some negative experiences with features and integrations should not be ignored when deciding on the best Airbnb host tools for your business.
Hostaway vs Lodgify: Features
What truly distinguishes the best short-term rental software from the rest is the available tools and features as these determine what the app is able to do for Airbnb hosts and managers. Thus, we continue our comparison between Lodgify vs Hostaway with a detailed analysis of the features available on each app.
The available tools allow Lodgify and Hostaway to help STR hosts and managers:
- Automate time-consuming business tasks and operations
- Build their own vacation rental website for direct bookings that don’t pay fees to listing platforms
- Manage reservations across different channels and OTAs more efficiently to avoid suboptimal listings and double bookings, with the help of an integrated Airbnb channel manager
- Unify booking calendars
- Automate a dynamic Airbnb pricing strategy to maximize revenue with the right balance between daily rates and occupancy
- Move all communication with guests into a single inbox and automate a large portion of it
- Manage team members and automatically assign them tasks in addition to tracking progress on assignments
- Boost guest satisfaction and collect more 5-star reviews for better ranking on Airbnb
- Easily and securely receive payments from guests booking directly on their website or via distribution channels
- Track and analyze the most important data points in the hospitality industry
- Generate performance reports to share with owner clients to enhance transparency and retain customers over time
Still, each of the two PMSs has put extra effort into developing some unique tools that help them stand out from one another and from other competitors.
Unique features of Lodgify
A couple of additional features provided by Lodgify include:
Website builder with templates
While both Lodgify and Hostaway help hosts and property managers build and launch their own website for direct bookings that don’t need to pay Airbnb host fees, the Lodgify vacation rental website builder appears to be the better tool. Most importantly, the website builder comes with dozens of professionally designed and developed templates that cover different property types, such as apartments, cabins, lodges, villas, and hotels. The templates can be customized to reflect the unique nature and amenities of your Airbnb
All templates are mobile-friendly, optimized for Google SEO, and visually appealing to get your property in front of as many potential guests as possible and make them book it. In addition, they come with an integrated booking engine so that you can drive reservations right from your own website to boost your occupancy and income.
With the Lodgify website builder, hosts and property managers also get a free personalized website domain (available with annual subscription plans).
Launching your own website requires zero software development experience and coding skills.
Booking widget
Hostaway has a WordPress plugin for direct bookings, but Lodgify’s booking widget is more comprehensive. The vacation rental booking widget allows you to convert your already existing rental website into a booking engine.
All that’s needed is to embed the widget into a website in order to start taking reservations and payments from guests. The widget works on websites built using WordPress, Squarespace, Wix, Weblow, Weebly, Drupal, and Joomla. It accepts payments with credit cards, Google Pay, and Apple Pay.
Unique features of Hostaway
Hostaway offers more features than Lodgify including:
Multi-calendar
The Hostaway multi-calendar helps you bring different listings of the same property as well as different rentals into a single, unified calendar. In this way, you can view, search for, and do bulk changes to different locations, property types, and listings. The tool comes with a responsive design that supports searchability.
Cross-listings
With Hostaway cross-listings, hosts and property managers can combine multiple listings into one. This feature works with all the best short-term rental websites and helps prevent double bookings.
Multi-unit support
The Hostaway multi-unit support targets hotel owners and managers. It allows multiple room types to be connected to single properties. This allows guests to be assigned to units in hotel-style setups.
Coupon management
The Hostaway coupon management feature creates and sends personalized discount coupons to selected types of guests. For instance, hosts and property managers can offer discounts based on length of stay, specific dates, and other factors to boost their Airbnb occupancy rate. Coupons can be shared via email, SMS, or social media.
CRM and lead management
Hostaway functions as a CRM platform for lead management to turn lookers into bookers. You can reconnect with previous guests, offer them custom coupons, and increase your repeat customer rate.
Contract signature
Hostaway has developed a built-in solution for signing vacation rental agreements right on the platform. This helps avoid conflicts with guests as well as situations with excessive damage and losses.
Review management
Hostaway review automation tools allow you to get more 5-star reviews from guests without putting in extra work. Review requests and responses as well as reviewing guests can be put on autopilot with this feature.
It’s important to note that Lodgify can also automate some aspects of the review process via automated messages based on triggers.
Smart lock management
Hostaway Smart Locks provides contactless check-in and check-out options to eliminate the task that takes the most time when managing short-term rentals. The app connects, configures, and manages hundreds of supported devices to automatically generate and send unique access codes to each guest upon reservation.
This feature integrates with some of the best Airbnb smart locks including but not limited to August, Yale, Schlage, Nuki, Wyze, and others.
Accounting
In addition, Hostaway covers some of the functions of Airbnb accounting software. For example, you can track expenses such as cleaning, maintenance, and team salaries to know where your money is going. You can also create custom reports on property performance, calculate profit margins, and transfer owner payouts.
Short-term rental financing
Hostaway Capital is another unique feature not available on Lodgify that provides access to pre-approved funding based on STR operators’ needs. Funds can be used for various aspects of business growth, including renovating properties or hiring new team members. Repayments are based on your revenue. Hostaway charges flat fees instead of interest rates.
Clearly, Hostaway provides more tools for managing vacation rentals than Lodgify, which makes it a better fit for the needs of professional property managers with growing portfolios. Meanwhile, Lodgify can serve individual hosts as well as smaller-scale Airbnb managers.
Hostaway vs Lodgidy: Integrations
The top Airbnb management software works with a range of third-party tools that help optimize various parts of the property management process. So, we continue our comparison with the integrations that the two platforms provide.
Lodgify integrations
Lodgify offers direct integrations with more than 40 third-party tools that are widely used in the Airbnb industry.
Following are the integration categories and a few examples in each category:
- Booking channels: Airbnb, Vrbo, Booking.com, Google Vacation Rentals, Expedia, GlampingHub, and Whimstay
- Business tools: Zapier, Mailchimp, Clearing, Google Analytics, WordPress, Squarespace, Webflow, Wix, and others
- Cleaning apps: Turno, Tidy, Cleanster, Breezeway, ResortCleaning, and others
- Dynamic pricing tools: Beyond and PriceLabs
- Guest experience apps: Besty AI, HostAI, Touch Stay, Stasher, Revyoos, and others
- Guest verification software: Minut, Superhog, Chekin, and others
- Keyless access tools: Duve, Vikey, Jervis, Homeit, ChargeAutomation, and others
- Rental protection apps: Swikly, Safely, and others
Hostaway integrations
Hostaway integrates seamlessly with over 180 software apps that contribute to automating property management.
Notable examples, organized by category, include:
- Abandoned booking recovery: RezRecover
- Accounting: Ximplify, Quickbooks, BookingTrust, AbacusVRA, Clearing, VRPlatform, Clyr, Maveriks, and others
- AI: Yada, HostAI, hostAI, Aparta, GuestLabs, Cortado AI, HostBuddy AI, and others
- Amenities: Sojo
- Automation: Webhooks
- Blockchain technology and crypto payments: Dtravel
- Booking channels and OTAs: Airbnb, Vrbo, Booking.com, Tripadvisor, Expedia, Google Vacation Rentals, Homes & Villas by Marriott Bonvoy, Whimstay, WeChalet, HouseStay, VacayMyWay, Hopper, TravelTrunk, Find Rentals, Nofie, Houfy, Glamping Hub, HolidayKeepers, Livly, and others
- Booking website: ICND, Boostly, Stay Inc., Lake.com, and others
- Business improvement: Chekin, BeHome247, KeyNest, Honeyguide, Hostvisors, GuestFlow, and others
- Business and market intelligence: Key Data Dashboard and AllTheRooms
- Cleaning tools and management: Turno, Turnify, Breezeway, Tidy, Doinn, Keepeerts, Dharma, Lula Cleaning, Room Checking, and others
- Communication tools: Lynx, Slack, Mailchimp, Guest Guru, HolidayHero, GuestLabs, Whatsapp, and others
- Contact management: Google Contacts and others
- Contracts: SignRequest
- CRM: HubSpot, Monday.com, Asana, and Google Sheets
- Data and analytics: Duve, Lighthouse, Direct Booking Tools, AIPEX Technologies, Botel, SuiteOp, and others
- Dynamic pricing: Wheelhouse, PriceLabs, Beyond, Smartpricing, DPGO, and others
- Electric vehicle charging: Ok2Charge
- Guest experience management, and services: Operto, Autohost, Properly, Keycafe, Tablebed, ChargeAutomation, Tourmie, BabyCrip, Stasher, StayFi, CozyUp, and others
- Guest screening: Authenticating.com, Superhog, Botel, Check-in Scan, and others
- Guidebooks: Jervis Systems, Orana Stay, and others
- Home automation: NoiseAware, Minut, Nuki, Ratna, YourWelcome, Alertify, Keepers, and others
- Insurance: InsuraGuest Hospitality, Safely, and others
- Marketing: CraftedStays, AutoRank, Hudson Creative Studio, FindRentals, and others
- Optimization: OptimizeMyBnb
- OTM: getawayGoGo
- Outsourced staffing: Extenteam
- Payment processing: Stripe, Authorize.net, Ascent Payment Solutions, Nexio, and others
- Photography and virtual tours: Virtuance
- Review and reputation management: Revyoos and Sparrow Intel
- Security deposit: Enso Connect, Hostkit, Swikly, and others
- Smart locks: Schlage, Yale, August, RemoteLock, Igloohome, Omnitec, Akiles, and others
- Website builder: Webready, 1st on the List, and others
Both platforms work with the most popular names in the industry, but Hostaway has significantly more integrations than Lodgify.
Hostaway vs Lodgify: Cost
Price is another major factor to include in your decision which software product to go for. After all, you have to make sure that the incurred cost will be more than compensated for by the additional revenue you can expect as a result of streamlining your business operations. Do note that pricing may change, so always check each website for the most up-to-date numbers.
Lodgify pricing
Lodgify offers three subscription plans, the price of which depends on the available features and the number of properties in your portfolio. Payments can be made monthly, annually, or biannually, with longer plans giving access to discounts.
Lodgify plans include:
- Starter: To get a vacation rental business rolling. Starting at $16/month + 1.9% of booking revenue for one property when billed annually.
- Professional: To increase revenue and productivity. Starting at $40/month for one property when billed annually.
- Ultimate: To scale a short-term rental business with advanced needs. Starting at $59/month for one property when billed annually.
In addition, these features are available as add-ons with extra fees:
- Lodgify Dynamic Pricing: Undisclosed pricing
- Lodgify Smart Locks (coming soon): Undisclosed pricing
Lodgify offers a 7-day free trial on all plans as well as free setup and onboarding. The app cannot be used for free in the long term.
Hostaway pricing
Hostaway does not provide its pricing structure on the company website. The only pricing information is that the cost depends on your needs and business size, with monthly and yearly options, which is rather standard in the industry. There is no free trial and no free forever plan.
We cannot conclude whether Lodgify or Hostaway is more cost-effective due to the lack of pricing information about the latter. Interested Airbnb hosts and property managers would need to contact the company to get a quote to decide which price makes more sense for their business needs.
Hostaway vs Lodgify: Terms
Next, we’ll take a look at the terms and conditions that come with the use of the two apps as users need to know how easy it is to get started as well as to opt out in case they are not happy with the quality of the product.
Here is what you need to keep in mind:
- Sign-up process: Users can get started with Lodgify for free by creating an account on the platform. To get started with Hostaway, they need to go through a demo with the team.
- Free access: You can use Lodgify for free for 7 days to test the tools before committing to paying the subscription fee. Hostaway does not provide a free trial.
- Subscription plan duration: Lodgify has monthly, yearly, and biyearly payment options, while Hostway has monthly and annual subscriptions.
- Payment methods: Both apps accept major credit cards.
- Cancellation policy: Customers can cancel their Lodgify subscription online at any time. Hostaway cancellations take up to 30 days to roll out fully.
- Refund policy: Neither Lodgify nor Hostaway issues refunds on fees that have already been paid.
While Lodgify and Hostaway terms of use are generally aligned with standard practices in the SaaS industry, Lodgify offers more user-friendly conditions.
Powerful PMS Add-Ons and Alternatives
Both Lodgify and Hostaway have a proven reputation among operators in the short-term rental industry, as suggested by their strong ratings. However, some STR professionals may want other options, or the ability to expand their tech stack.
The following are the top PMS add-ons and alternatives to Lodgify and Hostaway.
1. SummerOS
SummerOS isn’t a replacement for Hostaway or Lodgify. It’s a powerful complement. Built specifically for short-term rental professionals, SummerOS centralizes your data, surfaces smarter insights, and gives you the strategic edge to grow faster and operate smarter. It integrates seamlessly with leading PMS tools to fill the gaps with asset-level intelligence and portfolio-wide visibility.
Whether you're managing a handful of listings or scaling across markets, SummerOS helps you:
- Track performance across key Airbnb revenue and occupancy metrics
- Build custom comp sets for competitive benchmarking
- Onboard properties and owners faster with repeatable processes
- Spot underperforming listings and act fast with market-informed strategies
- Customize owner reports to increase transparency and retention
- Automate alerts and task workflows to stay ahead of every detail
Try SummerOS free today and see how the best STR managers are scaling.
2. Hospitable
Hospitable, on the other hand, is a direct competitor of Lodgify and Hostaway. As one of the most popular PMS apps, Hospitable features a channel manager, website builder, unified inbox, guest communication, team collaboration, task management, pricing sync, and reporting and analytics.
Like Hostway and unlike Lodgify, Hospitable offers smart locks management and review management. However, it’s missing its own dynamic pricing feature, so it relies on third-party integrations with tools like Wheelhouse and PriceLabs for this functionality.
Speaking of integrations, Hospitable works with 40+ third-party software tools.
The price of Hospitable starts at $29/month for one property and quickly goes up for bigger portfolios. Still, similar to Hostaway, this solution targets property managers more than property owners.
3. Guesty
Guesty is an alternative to Lodgify and Hostaway that is one of the most comprehensive PMS platforms available on the market. The available features include channel management, direct booking website, multi-calendar, multi-unit management, Airbnb dynamic pricing, unified inbox, revenue management, payment solutions, smart locks management, STR financing, and accounting. Guesty even provides guest communication services via agents and property damage protection. There are no missing tools when comparing it with Hostaway and Lodgify.
Guesty integrates with dozens of third-party tools to facilitate operations and automation.
Guesty fees start at $27/month for one property when billed annually. However, you should keep in mind that many of the features are provided as add-ons, so this might inflate the total cost.
Hostaway vs Lodgify: What's the best option?
Hostaway and Lodgify are both trusted property management systems, well-suited for hosts and managers looking to streamline operations and automate day-to-day tasks. Hostaway stands out with broader functionality and deeper integrations, making it a strong choice for professional managers and larger portfolios. Lodgify, with its intuitive design and robust direct booking tools, may be a better fit for individual hosts or smaller operations.
But while a PMS helps run your business in the day-to-day, it doesn’t always help you work on the business. That’s where SummerOS comes in. Designed by property managers for property managers, SummerOS complements your PMS by centralizing your data, surfacing advanced analytics, and giving you the insights you need to make smarter, more profitable decisions. Whether you use Hostaway, Lodgify, or another PMS, SummerOS helps you manage smarter, grow faster, and turn operational chaos into strategic clarity.
📈 Ready to take your short-term rental business to the next level? Learn more about SummerOS.
FAQs
What are Hostaway and Lodgify used for?
Hostaway and Lodgify are software platforms that are used for streamlining and automating the management of short-term rental properties to save time and refocus efforts on more important business priorities. They offer a range of tools that help with channel management, reservation management, dynamic pricing, guest communication and support, team collaboration, task management, review collection, and reporting to clients.
Lodgify and Hostaway can be used by Airbnb hosts and property managers.
Are Hostaway and Lodgify CRMs?
Hostaway and Lodgify are property management system (PMS) products that help with different aspects of the process of managing vacation rentals. Hostaway has a CRM and lead management feature as part of the package.
Are Lodgify and Hostaway the same as Airbnb?
No, Lodgify and Hostaway are not the same as Airbnb. Lodgify and Hostaway are tools that help manage listings, while Airbnb is a vacation rental marketplace where hosts and property managers can list their rentals for guests to book them.
Do Lodgify and Hostaway work with Airbnb?
Yes, both Lodgify and Hostaway integrate directly with Airbnb so that hosts and property managers can manage their listings more easily. For instance, the platforms automate dynamic pricing on Airbnb, optimize listings, and sync booking calendars.
How much do Hostaway and Lodgify cost?
The cost of Hostaway depends on the features and the number of listings, but the company website does not provide the exact price. Interested users need to schedule a demo and get a custom quote.
Lodgify pricing starts at $16/month for one property + 1.9% of booking revenue when billed annually. The price goes up for additional features and more properties.
